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Child Work Items Not Visible

Sam Thornton
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June 23, 2025

Morning,

Just been working on setting up a test jira project to showcase to management. Unfortunately the issue is that I can't see and demonstrate child-work-items within an Epic.

This is a pivotal feature for me to showcase but obviously can't at the moment. No matter what interface I go into the epic on I still have the same issue - it gives me a progress bar of all items but not a list of child items, unless, I click to add an item and then it loads them in.

I can see this was an issue as of last week but is marked resolved over here: https://jira-software.status.atlassian.com/incidents/czsbxccb7l6h

Please advise.

3 answers

0 votes
Oleksii Melnyk _MOY Apps_
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June 23, 2025

Try refreshing the page sometimes there are delays in the UI

0 votes
Sam Thornton
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 23, 2025

Checked again and all seems ok...Will keep an eye on it.

Brita Moorus
Community Champion
June 23, 2025

Happy to hear that the issue got resolved. There might've been a slight delay in loading the child work items and that's why they were not displayed.

Hope you have a wonderful day! 💙

0 votes
Brita Moorus
Community Champion
June 23, 2025

Good morning, @Sam Thornton! ☀️

Are you able to provide some more information & screenshots of your issue? That would help to better troubleshoot where the issue could be 🤗

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