Clear close tasks from board

[Lane Stevens]

It was my understanding that issues would be cleared from the done column when the issue has been released. That isn't the behavior I am seeing. How do I clear issues from a board?

[Lane Stevens · Accepted solution]

OK - the disconnect here is that the release wasn't marked as released. I had thought that if the release was showing a release date that it was released.... Problem solved. Question answered.

We don't use Bamboo, so I followed the steps here:

https://confluence.atlassian.com/display/JIRA/Managing+Versions#ManagingVersions-Releasingaversion

[TL]

Objective:

• On my team's Kanban board, filter out completed tasks that are also released - so they do not show up in the done column.

Here is the "work sub-filter" I am using: 

• status != Done AND status != closed and status != finished and fixVersion in unreleasedVersions() or fixVersion is EMPTY

This works as follows: 

• I would like to filter out any tasks that are DONE/CLOSED/FINISHED and also RELEASED (so not just done/closed/finished)
• Because my team does weekly releases, we wanted issues that are DONE/CLOSED/FINISHED but not released to show up
• Because I have a lot of "open work" statuses it was easier to filter by "!=" which is "does not equal"
• Because I have work that has a fixversion but is not released, I wanted that work to show up

In regular English my filters says:

• Show me issues whose status DOES NOT EQUAL DONE and DOES NOT EQUAL CLOSED and DOES NOT EQUAL FINISHED and have a fixversion that is not yet released or a fixversion that is empty.

Results:

• Issues that are completed AND released do not show up in the done column of my team's Kanban board.

[Remigiusz Jackowski]

Same question was asked 5 hours ago.

https://answers.atlassian.com/questions/196655/why-do-completed-user-stories-remain-in-backlog

[Lane Stevens]

Issues that I have assigned to a version and have released are still on the board. This is the problem that I need to solve. Per the answer to the other question, assigning the issue to a version and releasing that version should cause the issues to be cleared from the board, but that is not what we've experienced.

[Remigiusz Jackowski]

Work Kanban shows only issues that are JQL:"fixVersion in unreleasedVersions() OR fixVersion is EMPTY". Have you assigned their fixVersion (not Affects Version) and that version was released?

[Dave]

You might need to add that into your JQL filter (fixVersion in unreleasedVersions() or fixVersion is EMPTY), because if you're using a JQL query that doesn't specify, they will be showing up on your board.

[Lane Stevens]

By the way, thank you for taking the time to respond.