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Cloning a Parent Ticket with Sub-Tasks

Kelly Hawke
Contributor
January 7, 2019

When you clone a parent ticket with sub-tasks...it automatically adds the word 'Clone' to the Summary of all sub-tasks (whereas the parent gives you the option to remove 'Clone').

 

Is there a way to prevent Sub-Tasks Summary automatically containing the word Clone?

Thanks

2 answers

1 vote
Ivan Tovbin
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January 7, 2019

Hi Kelly,

Go to Admin -> System -> General Configuration. Click on "Advanced Settings" and find "jira.clone.prefix" property there. Remove the value from that property and voila! Your clones, whether it's a parent issue or a subtask will not have a "Clone" prefix added to their summaries when created.

0 votes
Kelly Hawke
Contributor
January 7, 2019

Thanks...we'll give this a try!

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