Closed issues are automatically included in the sprints when creating a new sprint.

[Joël van Amerongen]

LS,

I have the issue, all closed / done items are each time in the new sprint. Also checked this document, the mapping is correct and checked: https://support.atlassian.com/jira/kb/closed-issues-are-automatically-included-in-the-sprints-when-creating-a-new-sprint/

Not sure what the issue could be. I hope some-one can help on this?

Jo

[Prachi Bolar]

Hello,

Welcome to community :) 

looks like all the checks are done as per the article : https://support.atlassian.com/jira/kb/closed-issues-are-automatically-included-in-the-sprints-when-creating-a-new-sprint/

Could you please also check your filter of the board if you have added any JQL to include these issues

If all god Request you to reach to support : https://support.atlassian.com/contact/#/ so that we can take access and directly check the issue

Thank You,

Prachi

[Piyush Annadate _ACE Pune_]

Hi @Joël van Amerongen 
Kindly share the details about the issue which are in the new sprint? Like the status + sprint fields and board config with column mapping as well

[Tomislav Tobijas]

Hi @Joël van Amerongen ,

Can you share which items are being sent to backlog/new sprint (in which status are they)? Also, can you take a screenshot of how the board column <> status mapping looks?

Cheers,
Tobi

[Joël van Amerongen]

Many thanks for the quick reply's.

Below the overview of the sprint board. You can see the up-most rigth colmn is Done.

Below is the list view of the current sprint. There are ticket have statussen Done / Closed. 

Below zoom in to item 1039:

Are there any other data needed to analyse?

Please let me know!

[Thuan_ Do Dang]

Hi Joël van Amerongen,

Are your closed/done items in the last column on the board?

Best regards,

Thuan Do Dang

[Joël van Amerongen]

Thanks for your reply. Yes, check my previous post, I have shared print screens.