Company-managed software project with Approvals field on top

[Raul H Marrero]

In a project  of Company-managed software type. The option Approvals (only for Jira Services) appears on top of screens. As it is locked and serve for nothing in my project, how  can I hide or remove it as it is unusefulness in my project type

[Kai Becker]

Hi @Raul H Marrero 

has this issue been moved from a Service Management Project and maybe had an approval there? This is currently the only thing I could think of.

[Raul H Marrero]

No, we don't have any project of this type. Even creating a new issue this option is on top.  Sence weeks ago I noticed the option for the first time and appears in every issue not only in this example

[Trudy Claspill]

Hello @Raul H Marrero 

Can you provide a screen image of what you are seeing? I don't see an Approvals field at the top of screens for issues in my Company Managed Software projects.

It may relate to a new feature that has not been deployed to my instance.

For company managed projects, a Jira Administrator should be able to remove the field from the Screen(s) associated with the issue types via the Screen Scheme and Issue Type Screen Scheme associated with your project.

[Raul H Marrero]

Here are some screenshots for helping to understand what I tried to explain

[Trudy Claspill]

I don't see anything about Approvals related to Software projects in the weekly blog post of changes.

https://confluence.atlassian.com/cloud/blog/2024/12/atlassian-cloud-changes-dec-2-to-dec-9-2024

I recommend that you open a support case directly with Atlassian to ask about this. It would be great if you would report back here what you learn from them.

https://support.atlassian.com/contact/#/