Conditional transition in workflow with and without a screen

[Inessa Muradyan]

Would appreciate help with setting up the transition in the workflow for the following conditional scenarios.

I have a transition to Done from all statuses with a screen where there is a validator for adding closing comments. However, I would like to have a condition for the screen not to pop up if there has been a comment added during n number of days prior to the transition. Can't work this out with the existing conditions. I read there is a way for having two separate transitions with and w/o a screen, but I would need some guidance on how to set this up. 

Thanks!

[Alex]

Hi @Inessa Muradyan 

I go along with what @Fabian Lim suggested and if your Jira site does not have any of the plugins mentioned, perhaps you can create an automation to run daily and calculate the number of days from the latest comment and update a number field, from there use the field on the workflow condition "Compare Number Custom Field".

I hope it helps,

Cheers,

Alex

[Fabian Lim]

Hi @Inessa Muradyan

In order to acomplish this you will have to create additional transitions from all statuses to done and have no transition screen. Then you will need a condition on all these transitions to check that components has been filled. The "all" transition will be the one with the screen. 

Now the issue is that you may need a plugin like jmwe, power scripts, or scriptrunner to check the n days condition you mentioned. 

Regards