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Configuration for Clients

Jose Hidalgo
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November 20, 2011

I will like to know how to have my clients only been able to create issues but not able to see who is working on it or the work log.

Internally I have Developers and Testers

Externally I have the Clients

What I want is to configure Jira in a way that my Clients dont know about internal process ( Who is working with an issue, Detail Work Log, Comments within issues ). I just want them to know how to create an issue, total hours spent on a issue and status(open, inprogress,resolved, closed)

Thanks

1 answer

0 votes
Gary
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 16, 2013

Hi Jose,

Try using Issue level security schemes:

https://confluence.atlassian.com/display/JIRA/Configuring+Issue-level+Security

Cheers,

Gary

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