Configuration of column Status's

[Carolyn Tambini]

This question is in reference to Atlassian Documentation: Configuring Columns

I'm trying to configure the order of the status's of the columns but dragging and dropping isn't reflected on the board. Please help.

[Sten Sundelin]

I don't believe the order in the column configuration means anything when it comes to presenting the actual issues on the board.

You can rank/order the issues according to Status (or any other field) by modifying the driving Filter, but which status will end up below the other is a little bit up to chance (normally the order in which the status values were created, I believe). Doing this will also disable your ability to drag-n-drop issues up or down depending on the order in which you want them prioritized - particularly important for the 'ToDo' column.

The other option is to replace the existing swimlanes with queries. Never really tried this, so I can't help you more than that.

[Carolyn Tambini]

I have admin rights and i'm viewing the column management page and would like to change the order the status's are reflected on the board.  Please see the attached screen shot

2016-07-11_1559.png

[Sten Sundelin]

Hi Carolyn,

Can you be more specific? Are you trying to move statuses right and left between columns and it 'does not take' or are you trying to have tickets in different statuses show above/below each other within each column?

If the former, have you confirmed that you have the proper permissions?

If the second, you would probably need to configure queries and create swimlanes based on those queries.

Lastly, if you're trying to drag-and-drop individual issues up and down to no effect, check the sorting/ranking used for the board. If anything but 'Rank', you can't drag-n-drop issues up and down.

Hope this helps.