Confluence & Knowledge Management

[Mickey Lewis]

looking to set up knowledge management application / processes (not customer service or project focused) which will be focused on internal staff - FAQs, how do i do this, allow quicker new employee onboarding, knowledge transfer, etc..

Confluence shows up in research as being a good solution,  however i cannot find any information on the next steps - do i need a plug in, how do i set it up, what is the implementation, etc..

any help would be appreciated 

[LarryBrock]

Hi @Mickey Lewis!

Have you seen this document?
https://confluence.atlassian.com/doc/use-confluence-as-a-knowledge-base-218275154.html

It appears to be the guide you're looking for.  Please take a look and if it's not what you need, let us know here and we'll take another shot. :-)

cheers,
~~Larry Brock

PS. If you find this answers your question, please click the "Accept Answer" button so others see the "answered" flag in their search results - thanks!