Consolidating Jira cloud instances

[Dave Ferguson]

I am tasked with moving our Jira projects from one cloud instance to another.  We don't want to move the entire instance only certain projects. 

Trying to use the copy product data feature poses a problem as I can't select a destination.  I believe this is because my login is not the same in both orgs.  However, I am an org admin in both our source and the destination.  

My searching has not uncovered a solution for this so any advice would be greatly appreciated.

[Trudy Claspill]

Hello @Dave Ferguson 

Welcome to the Atlassian community.

As per the documentation you need to be an Organization Admin and a Product Admin in both sites. Are you both?

https://support.atlassian.com/organization-administration/docs/before-you-start-copying-product-data/

[Dave Ferguson]

I am an org and product admin on both sides.  However, under different logins.

[Trudy Claspill]

You would have to have those permissions for both Organizations under one identity. The Copy functionality can't manage the process using different identities to connect to the two Organizations.

[Dave Ferguson]

Thank you.  I had a feeling that is what I needed to do.  

I went and gave my user in the other org access to the source instance and I am now able to see the destination and copy the projects.

[John Funk]

Hi Dave  - Welcome to the Atlassian Community!

I would use the Revyz Data Manager for Jira app in the Atlassian Marketplace. 

[Mathew Lederman]

@John Funk why would you recommend this over the native Jira Data Copy tool?

[John Funk]

Easier to use and a lot more functionality. 

[Mathew Lederman]

Does it allow you to select custom fields to migrate and/or leave behind on a project-by-project basis? That's the primary key functionality I see missing from the native data copy.

[John Funk]

Yes, you should be able to do that.

[Luka Hummel - codefortynine]

Hi @Dave Ferguson and welcome to the community!

Consolidating multiple Jira Cloud instances can be a complex task, especially when aiming to retain all project configurations, issues, and associated data.

Our app Deep Clone for Jira offers a robust solution to streamline this process.

Key Features of Deep Clone for Jira:

• Bulk Cloning: Efficiently clone up to 100,000 issues in a single action, preserving all relevant details such as comments, attachments, and custom fields.
• Project Migration: Seamlessly migrate entire projects, including their configurations, components, and versions, between different Jira Cloud instances.
• Hierarchy Replication: Accurately duplicate complex issue hierarchies, including Epics, Initiatives, and their child issues, maintaining the original structure.
• Automated Processes: Incorporate cloning actions into your workflows with post-functions, automating repetitive tasks and reducing manual effort.