Copy Table from TGNG to New Issue using Jira Automation?

[Michelle Campbell]

Hi there.  I'm trying to test out the add-on Table Grid Next Generation with our Jira Cloud instance, but one of the requirements is that we need to be able to have the table values copied from the original issue to a new issue during a Jira Automation that is set to create the new issue during a transition in the original issue.  However, the table is not listed as a custom field that can be set to be copied, so I was not sure how to accomplish this. 

TGNG's support told me, "you would need to base your transition automation on a REST API call, which would most likely necessitate the use of ScriptRunner. Please see our REST API documentation page for information on the available calls. Once you get the data within your script, you should be able to create a new issue or update an existing one as normal using the Jira Cloud API."

I've never used REST APIs before, so their documentation isn't enough for me to be able to figure all this out.  We do have Scriptrunner, so it sounds like it's possible, just need some more handholding. 

BTW, if there is a better add-on than TGNG for providing a table section within an issue, that can be populated with column headings, I'd be interested to know.  

[colin morrow]

Hi Michelle,

I am just starting to work with the Jira Service manager and was also looking at the Table Grid Next Generation for adding drawing lists to tickets for engineers and drafting to know what drawings need to be updated. 

Were you able to answer your question about breaking the lists from Table Grid Next Generation to create new issues?

Is there something better than Table Grid Next Generation for this type of work?

Thanks.