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Create Sandbox is grayed out

Brandon Desrosiers
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I'm New Here
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March 6, 2023

I have Org and Site admin rights with my user. When in Atlassian Administration I navigate to Products > Sandbox. The option to create a sandbox for my company's site is grayed out. Please see screenshot.

GrayedSandbox.PNG

1 answer

1 accepted

3 votes
Answer accepted
Melo
Community Champion
March 6, 2023

Hi @Brandon Desrosiers,

What's your subscription plan? Sandbox is available for Premium and Enterprise.

https://www.atlassian.com/software/jira/pricing

Cheers,

Melo

Brandon Desrosiers
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 6, 2023

That would be the issue. It looks like we are on the standard plan. Thanks for the information.

Like Melo likes this

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DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

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