Hi everyone,
I am trying to create a report where I get all the issues worked during a given month and the total time spent in each ticket during that month.
Currently I always get the full amount of time spent in each ticket
Hi @João Carvalho ,
As an alternative, you can try Status Time app developed by our team. It provides reports on how much time passed in each status as well as status entry dates and status transition count. The reports are based on history of issues and you can trim the history range.
Once you enter your working calendar into the app, it takes your working schedule into account too. That is, "In Progress" time of an issue opened on Friday at 5 PM and closed on Monday at 9 AM, will be a few hours rather than 3 days. It has various other reports like assignee time, status entry dates, average/sum reports(eg. average in progress time per project). And all these are available as gadgets on the dashboard too.
Here is the online demo link, you can see it in action and try.
If you are looking for a free solution, you can try the limited version Status Time Free. Hope it helps.
Tempo timesheets will allow you to do this. It's a pain to set up but works pretty good once you get it going.
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You can try Time in Status for Jira Cloud developed by my team. It generates 7 types of reports regarding issues. You can choose a month or the date ranges you need and get the necessary data based on this period.
I hope it helps.
Kind regards
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@João Carvalho Unfortunately the hours returned in a JQL query will be the total time spent. If you need more detailed information you will need an app that can provide those insights like tempo.
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