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Create a site fail

pennfly
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 6, 2025

Sites are the shared space where people organize teams, work, and projects.

Your site
.atlassian.net
Something went wrong on our end. Please try again. If this keeps happening, contact support. (Issue ID for Atlassian use: %22362363fc-717f-4873-bec3-f39ced75642f%22)

This site name is just a suggestion. Feel free to change to something your team will recognize.

2 answers

1 vote
pawarsachin84
Community Champion
July 7, 2025

Hello @pennfly ,

Welcome to the Atlassian Community!

You’re trying to create a new Atlassian Cloud site (e.g., mysitename.atlassian.net).

The steps you can try are as below.

1. Clear your browser cache or try again.
2. Wait and retry — these errors are usually transient.
3. Use another browser or device — helps rule out local issues.
4. Check the Atlassian Status Page for any ongoing incidents.
5. If the error persists, contact Atlassian Support with detail error message and screen shot that will help understand the issue in detail we have expert @Mohanraj Thangamuthu from Atlassian team to help you. :)

0 votes
Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 6, 2025

Hello, Good day. Could you please provide the site name you used to create the site, this will help me to review logs from backend. Thanks

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