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Create an Issue - Actual result: Actual result is required.

Yohan
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September 24, 2024

Hi 


I'm trying to create an issue at Jira : Issue type : Task and an error message appear that 

This field is not really required at Task fields scheme

 

Actual result: Actual result is required.

3 answers

1 vote
Manoj Gangwar
Community Champion
September 24, 2024

Hi @Yohan 

Please check the field configuration scheme and search for this field if it is required then make it optional.

Else check the workflow for the Task issue type and check if there is any validator applied on the create transition. If it is applied then you can remove.

1 vote
Cristian0791
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September 24, 2024

Hi Yohan,

 

You can check the Workflow for the Create transition.

This may have set a Validator based on this field: Actual result.

 

Hope this helps.

0 votes
Shreeja J
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September 24, 2024

Hello @Yohan 

The error message you're encountering suggests that the "Actual result" field is being marked as required in the field configuration scheme for the Task issue type.

To resolve this:

1. Field Configuration: Check the field configuration for your project and ensure that "Actual result" is marked as required only where necessary
2. Screen Scheme: Make sure that the "Actual result" field is included on the screen for the Task issue type. If it's marked as required, but not on the screen, this can cause an error
3. Custom Field Settings: Review the settings for the custom field "Actual result" to ensure it's properly associated with the Task issue type.

After updating the configuration, try creating the Task again to see if the issue is resolved.

Thanks,
Shreeja J

 

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