Create issue with Elements and update multi issue picker (script runner)

[Lior Efraim]

Hi,

we use both "elements copy and sync" and Script Runner (=SR) on Jira server instance.

i want to create an operation on Elements to create a new issue, and when the issue is created update a "multi issue picker" (=MIP, which is a SR scripted field) with the new issue.

one way i thought about is to create the link with elements as well in the same operation and write a script to trigger and update the field.

but i'm trying to understand if it's possible to add this issue to the MIP directly, by using the built in "Elements" field mapping functionality or something else that directly update the field.

i've tried using "Velocity" language on Elements to map "#issue" to the field, it's not working.

thanks for any help in advance!

[Lior Efraim]

Hi everyone,

just to close the loop on this subject - contacted "Elements" support - this functionality is not supported \ not possible for now using elements copy and sync.

groovy script - here we go, i guess .

[Julie d_Antin _Elements_]

Hi @Lior Efraim 

I shared your question with our support team yesterday, but without details of your configuration it's a bit hard to make a suggestion (other than do you also have a synchronization activated?). You can get help from Elements Support here.

[Lior Efraim]

Hi Laura,

thanks! i've opened a support ticket for Elements.

haven't used "syncronization", are you suggestingto use it? can y ou elaborate how in this specific example?

[PD Sheehan]

I've never used Elements Copy & Sync and I don't have access to it to really try. But I've working with MIP plenty.

Are you trying to apply the source issue as a value in the target issue MIP?

If so, I can't see why you can't use the built-in mapping functionality.

In the Elements mapping, select the MIP field for your target and try to set the mapping value to velocity value:

[$issue.key]

The [ ] will make this a "multi value" array with a single item. And $issue.key should represent the currently issue (source).

[Lior Efraim]

Hi Peter,

thanks for "plunging in" to assist.

i did your suggestion "[$issue.key]" and i get this error message:

"

class java.lang.String cannot be cast to class com.atlassian.jira.issue.Issue (java.lang.String is in module java.base of loader 'bootstrap'; com.atlassian.jira.issue.Issue is in unnamed module of loader org.apache.catalina.loader.ParallelWebappClassLoader @30338883)

"

the issue is created and link is created as well, but i get the error and the MIP field is not updated.

any ideas?

[PD Sheehan]

The only other thing I would suggest you try is

[$issue.id]

If that still doesn't work, you'll have to populate that field after the fact using a Scriptrunner Listener groovy script. Or contact the Elements vendor to see if they have encountered that and have a solution.

[Lior Efraim]

not working :(

will try to contact the vendor.

thanks!