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Created vs Resolved chart doesn't show "Resolved" tickets

Marta Ribeiro
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July 25, 2024

My Created vs. Resolved Chart stopped counting the "Resolved" tickets on 20 of june 2024. Before this date, the gadget was working perfectly fine

 

My chart is based on this JQL Query: 

 

project = Jimpisoft AND type = Bug ORDER BY created DESC

 

My chart configuration is:

gadjet.png

 

And my gadget looks like this:

gadjet-1.png

 

jira-issues-2.png

Can you please help me solving this issue? Thank you!

1 answer

1 vote
Anandhi Arumugam _Cprime_
Community Champion
July 25, 2024

Hello @Marta Ribeiro Please check if a Resolution is set when an issue is moved to the 'Done' status. Only if a resolution is set, the date field 'resolutiondate' will be populated.

Hope this works for you.

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