Creating an issue with API along with description that includes tagging is not working as expected.

[Surendar S]

https://suren-test.atlassian.net/rest/api/latest/issue

This is post call with request body as follows

{

    "fields": {

       "project":

       {

          "key": "TEST"

       },

       "summary": "REST",

       "description": "Creating of an issue using project keys and issue type names using the REST API @Surendar S",

       "issuetype": {

          "name": "Story"

       }

   }

}

Story has been created successfully in the Jira board. The tagged name in the description is not set as expected. It just added as string. Can I achieve tagging while creating an issue using an API?

[Yanty Ghani [ServiceRocket]]

Hi Surendar,

Welcome to Atlassian Community! If you would like to mention a user in the JSON file, you need to refer to them as this:

For specific user - "description": "Creating of an issue using project keys and issue type names using the REST API [~accountId:557057:1d4fd7f4-b1ac-4466-82ee-b50a95b3szx93]"

or

To refer to the assignee - "description": "Creating of an issue using project keys and issue type names using the REST API [~accountId:{{assignee.accountID}}]"

You can get the account ID by visiting their profile and looking at the end of the URL. More information is listed here, https://support.atlassian.com/jira-software-cloud/docs/smart-values-users/

Hope this helps.