Cross domain functional possibility

[Dileep C N]

I'm planning to buy paid version for a limited set of user under my company, but their mail domains are different, meaning for instance few are using abc@domain1.com, and few others have abc@domain2.com as their mail, is there any issue related to that.

Can people with different mail domains work under a plan?

[Ste Wright · Accepted solution]

Hi @Dileep C N 

Sure, this is fine.

The only issue you might face is if you install Atlassian Access; you can claim multiple domains but only one Access instance can have a domain at any one time.

So if you had multiple Atlassian instances across the 2 domain-based businesses, you might not have central ownership of users accounts.

Bar that, you can have as many user domains as you like on one instance :)

Ste

[Dileep C N]

Thanks @Ste Wright 

[Ste Wright]

No worries :)

If this helped answer your question, could you accept it? That lets others know it can help them too, in future!

[Tere Pile]

I have a similar question can't find any specific documentation thought I'd ask.  
Cloud to Cloud migration

Site A has Guard w/Gsuite - 1 claimed domain 

Site B does not have Guard - 5 claimed domains (microsoft) 

A is migrating into B we are keeping the Guard/Google configuration. 

I'm presuming since Guard is configured for Google - the other domains claimed can stay in place, no increase in cost as i'm only syncing Google.  

Any specific migration efforts required?

[Ste Wright]

Hi @Tere Pile 

You might need to disconnect and reconnect to Google workspace; there's instructions on how to do that here: https://support.atlassian.com/provisioning-users/docs/connect-to-g-suite/

If you move across your Guard license though, it might depend on the domain and user access policies you have set.

Ste