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Custom Chart Idea Possible?

Alvin Phahongchanh September 10, 2021

Is there a way to create a custom chart where on the X-axis it shows Assignee, and on the Y-axis, it shows time spent for unresolved and resolved tickets and has the info displayed as a line chart?

 

Thanks!

2 answers

0 votes
Gorka Puente _Appfire_
Atlassian Partner
October 10, 2021

Hi @Alvin Phahongchanh ,

I just came across this thread. If you're up for another commercial suggestion, we build an app called Dashboard Hub for Jira. It allows you report different types of metrics, in this case for your agents, either out of the box gadgets or using custom charts that you can build:

Screenshot 2021-10-10 at 11.27.18.png

You can see this live example here. Hope this helps!

0 votes
Fabian Lim
Community Champion
September 11, 2021

Hi @Alvin Phahongchanh

Can you share a screenshot of what you want to create? Usually for this chart I would have created a bar chart instead. Since line charts are usually used with time in the x-axis.

Thanks 

Alvin Phahongchanh September 13, 2021

beautifulworkofart.PNG

Alvin Phahongchanh September 13, 2021

You're right, it would make more sense to use a bar chart. Is there a way to do this?

Thanks!

Aron Gombas _Midori_
Community Champion
September 14, 2021

It doesn't sound very difficult.

I'm quite sure you can do this with EazyBI and also with the Better Excel Exporter app (not publicly available yet for Jira Cloud, but email me if you want to use before the official release).

Like Fabian Lim likes this
Fabian Lim
Community Champion
September 14, 2021

@Alvin Phahongchanh

Thanks for sharing. In most cases I would recommend eazybi, but in this situation since it's a simple graph I would use multiple gadget filter app which is cheaper. Link: https://marketplace.atlassian.com/apps/1214613/multiple-filters-chart-gadget?tab=overview&hosting=cloud

Cheers

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