Custom Field showing as required on all the screens in Jira Cloud

[Gagandeep Singh]

I am using Jira Cloud and I have a custom field named X.

This field is marked as optional on fields page as we don't want it to be required for all the screens

but when status changes from in dev to fixed we want to be required.

so what I did is in my workflow when this transition happens I am setting a validator saying 

If a value for field "X"is not provided during the transition, show the following error: This field is required. 

But what is happening is that this field "X" becomes required on create issue screen and on other transitions too.

what am I doing wrong here?

[Syauqi]

Hi Gagandeep,

I reckon that your field is associated into the Create Issue Screen, could you have a check:

1. Go to https://<instance>.atlassian.net/secure/admin/ViewFieldLayouts.jspa
2. Select the Field Configuration
3. On the View Field Configuration, click the custom field that was required and  dissociate the related project's Create Issue Screen.

Feel free to have a read of this documentation: Specifying field behavior

Hope this helps