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Custom field in Jira service desk that I want to reference in Automation

Emer McArthur December 3, 2018

Hi - I am trying to copy custom fields from Jira Service Desk project in automation rules so I can create a ticket in Jira Software which includes these custom fields. Is this possible?

Eg new custom field Internal Deadline created and visible in Jira Service Desk ticket

I want to create a Jira Software ticket that includes this field 

And auto close the Jira Service Desk ticket

I have tried ${sourceissue.internaldeadline} 

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Emer McArthur January 16, 2019

This would require add ons as it's not possible to automatically copy custom fields currently 

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