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Custom priority icons not displayed in subscription email

Trudy Claspill
Community Champion
April 7, 2020

We have loaded custom Priority icons into our JIRA Cloud instance. As per the instructions, the icons are attachments to a story, and the configuration references the URLs to those attachments.

When we include Priority in the columns for a saved filter and subscribe to that filter, the Priority icons don't display in the email that is the result of the subscription. Does anybody know why that is?

Screen Shot 2020-04-07 at 2.15.38 PM.png

 

 

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Trudy Claspill
Community Champion
April 17, 2020

Atlassian considers this to be a new bug.

https://jira.atlassian.com/browse/JRACLOUD-74249

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