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DOES NOT SEND NOTIFICATIONS ON RESOLVED INCIDENCE

DOES NOT SEND NOTIFICATIONS ON RESOLVED INCIDENCE

DOES NOT SEND NOTIFICATIONS ON RESOLVED, INCIDENCENOTIFICATIONS ARE SENT ONLY SET AS A GENERIC EVENT.

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Hello - @LiquidezCorporativa

Go to Jira Administration > Issues > Notification Schemes
Find the Scheme associated with the project or projects that you want to change
Under Actions > Notifications and 'Delete' the users that are getting notified for the "Issue Resolved" field

Thanks

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Comment

I was wrong, I require you to send notifications in Problem solved

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Then it sounds like you want to Add or Groups to be notified. Just click "Assign" and give the Issue Resolved some input to send notifications upon resolutions.

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Comment

It is right! that's the requirement. See how it is configured, when creating it notifies, in the comment it notifies, but in solved and closed DOES NOT NOTIFY

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DOES NOT SEND NOTIFICATIONS ON RESOLVED INCIDENCE

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