Hello
We have upgraded our JIRA software to the version 7.9.1 but after upgrading we cannot access with the URL to jira we have the following error in the login page
The URL was working befor upgrade
You find bellow the message in the log file
2018-06-12 04:18:36,458 Caesium-1-1 DEBUG ServiceRunner [c.a.activeobjects.osgi.ActiveObjectsServiceFactory] getService bundle [com.atlassian.troubleshooting.plugin-jira]
2018-06-12 04:19:01,510 http-nio-8080-exec-16 WARN support.sfcwr 259x82x1 1fzbinc 127.0.0.1 /rest/webResources/1.0/resources [c.a.p.webresource.legacy.DefaultResourceDependencyResolver] Cannot find web resource: jira/util/formatter
Could you advice us please ?
Thank you in advance
Regards
I don't believe any of those debug statements or warnings are causing the issue. You will need to raise a support ticket with a support log at https://support.atlassian.com/contact/#/
Attach a support zip - https://confluence.atlassian.com/support/create-a-support-zip-790796819.html
Hope that helps.
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