Deactivating the account of a resigned employee (Inquiry about revoking site access)

[ADMIN 이시우]

Hello, I would like to inquire about deactivating the access of an employee who has left our company. The employee in question has higher privileges than me, as they were an organizational and site administrator. I am unable to revoke their access or remove them on my own. Is there any other way to address this situation?

[Aditya Verma · Accepted solution]

Hi @ADMIN 이시우 ,

Welcome to the Community!

Only an Org admin can change access of another Org Admin. If there is no other Org Admin, please raise a support ticket with Atlassian and provide your cloud site URL.

Thanks,
Aditya

[ADMIN 이시우]

https://data-bank.atlassian.net/jira/projects