Deactivation of subscriptions (add-on) for some Jira users

[Stéphanie Legros]

We have Jira Cloud with some subscriptions (BigPicture, XRay, etc.). Is it possible to restrict the access of the subscription to only a few users? E. g. pay BigPicture for 5 of our 30 users

[Ste Wright · Accepted solution]

Hi @Stéphanie Legros

It's not at this point - you can view how pricing works on each app on the Marketplace in their Pricing tab, the question relevant to you is:

How do I determine my cloud pricing?

Apps are billed based on the number of users in your Atlassian product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Desk (10 agents) on the same instance, you pay the 50-user price for apps.

The pricing structure for cloud apps is as follows:

• Monthly subscriptions with up to 10 Atlassian product users are billed at a flat rate price.
• Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
• Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.

Annual subscriptions may offer a discount depending on the number of users purchased.

Ste

[Dave Theodore [Coyote Creek Consulting] · Accepted solution]

Not currently

[Stéphanie Legros]

Thank you for your answers, Stephen and Dave!