Default email template

[Jiri Krakora]

Hi, 

we have started to use JIRA Software in Cloud. There is a possibility to create custom event notification. That is clear however, we would like to change a default email template which we are only allow to choose from the list. See the picture. There are couple of pre-defined templates. We would like to a make some small changes. May I ask you how are we able to do that? Thanks a lot. 

[Ramarao Gaggara {Appfire} · Accepted solution]

Hi @Jiri Krakora ,

Please find the instructions in below link:

https://confluence.atlassian.com/jira/customizing-email-content-185729653.html

But it works for only Jira Server and will not work for Cloud.

You can try below add-on to customise your emails.

https://marketplace.atlassian.com/plugins/net.vacom.jirassimo/cloud/overview

Thanks,

RamaRao

[Jiri Krakora]

Thanks a lot for an explanation. 

JK