Default project roles when applying issue restrictions

[María José Villanueva]

I am studying for the ACP-620 exam and I have the following doubt.
When a team-managed project is open, I can see that all jira users can browse the project and edit all issues. However, when I restrict an issue by the role Member, I experience a different behavior. The courses and the documentation say that when a project is open, the role "member" is given by default. But I have checked the permission helper and the error I got is that the user does not have the corresponding role.

Is then required to add the user to the access of the project with the correponding role or I am missing something?
Best regards and thank you.

[Emma Wolstencroft · Accepted solution]

Hi @María José Villanueva ! Thanks for posting this. I appreciate it's confusing. 

All users are given the membership of the Member permission role for that project. This refers to the permissions for the whole project.  The Member role manages their permissions in the project generally, like their ability to edit issues and so on. However, they are not granted the project role of Members. They are not added to the Members project role, which is used for page restrictions etc. This would need to be done explicitly. 

In reality, you would never restrict a page to the role of members when you're in an open project; it would make no sense. I appreciate that it's possible, but it would not be advisable. You would instead create a custom role and restrict issues using that role. 

The important thing to know is that since it would not be advisable to do this, we do not test on this area. You will not find questions that refer to restricting access to individual issues using the members role in TMP. 

I hope this makes sense. 

[María José Villanueva]

Dear Emma,

Thank you for your response. I get what you meant, but it is still confusing that when a user is given the membership of a role in a project, the role is not granted for that user in that project.

Best regards, and thanks again.

[Dave Mathijs]

Hi @María José Villanueva Welcome to the Atlassian Community!

Great to hear that you're studying for the ACP-620 exam.

Is the DEV Team project actually a team-managed project?

[María José Villanueva]

Yes, it is :)

[Dave Mathijs]

When you add the user to the Dev Team project roles, does it resolve the issue?

[María José Villanueva]

Yes, it does, when I add the role "Member" to de user, then the user has Browse permission over that issue.

But that is precisely my question, shouldn't have that role already because the project has the open access?

Best regards.

[Dan]

Hi @Dave Mathijs

How are you? May I ask if you could help the customer further? She added another comment on Jun27, 2023

Looking forward to your response.

Thank you,
DanielL

Atlassian University Team