Deleted project still appears

[Ashlee Toney]

We have a few old projects that I thought I deleted, and none of the admin users can access them -- I verified our permissions. The projects shows on the list of 'View all projects', however, when we click on one - it says the project is no longer available (indicating it's been deleted).

How do we fully delete it or remove it from our list?

[Alana Fernando]

@Ashlee Toney ,

hope below info helps you.

• Archiving a project
• Another related community question that has been answered

[Ashlee Toney]

This did not help for what I was looking for, but I was able to figure it out. Thanks!

[Alana Fernando]

Glad you resolved the issue :-). May i know how did you do it? 

[Ashlee Toney]

I was originally attempting to go to the project so I could get to the settings and push "Delete project" in the left navigation (like I have done with other projects). However, it would not allow me to get to the project (like it was already deleted or something.

I then went to the 3 lines on the bottom left, and went to Jira to get to my main page/settings. Choose Settings ->Projects->Projects. This will show a list of your projects and on the far right are the "actions" you can take (edit or delete). I was able to delete the projects on this page.

 

[Ashlee Toney]

This may not be the case for everyone...but it helped in my situation! =)