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Different Org Id for the different Jira users?

Svetlin
Contributor
January 8, 2024

Greetings Atlassian Community! 

Today a colleague of mine was demonstrating me a Teams search using the Jira API for which we, of course, need an Organization ID. I noticed that when that colleague generated the Organization ID and whenever anyone uses that ID, the 'curl' request to the API or a URL built with that OrgID works just fine. 

However, when I try to access the same resources, I get an ID that is different from the one that user sent to me and enabled me to access the Atlassian Teams data.

To acquire the Org ID, I strictly follow the guide/steps:

https://confluence.atlassian.com/jirakb/what-it-is-the-organization-id-and-where-to-find-it-1207189876.html  

Does every user have some kind of personal Org ID? Is it possible that this colleague of mine has elevated rights and this is why hers\his ID is working, but not the one I get when I log in with my account and visit admin.atlassian.com? 

e.g. See the screenshots: 
myid_Screenshot 2024-01-08 at 17.02.27.png

And here is the same endpoint if I use the ID I got from my colleague:

unlimited_access_unlimited_Screenshot 2024-01-08 at 13.25.29.png

Wish you all the best in the New 2024!

1 answer

0 votes
Himanshi
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 15, 2024

Hello @Svetlin , 

Welcome to the community!

To address your query I wish to draw your attention to one of the important hierarchy structures. 

One organisation can have multiple products like Jira software, confluence, JWM and so on. 

Each product can have multiple sites based on your subscription. 

Two users belonging to the same site would belong to the same org. 

To confirm the same you can redirect to user management and check the URL after Ohttps://admin.atlassian.com/o/5kXXXXXXXXXXXXXXX51bk6/users?status=ACTIVE as org id. 

Hope it would helpful.

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