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Do I need admin access to delete a task in jira?

Shaun Morgan August 30, 2019

Do I need admin access to delete a task in jira?

2 answers

1 vote
Joe Pitt
Community Champion
August 30, 2019

Do not delete issues. When you delete it is GONE. Hardly a week goes by without someone wanting to restore an issue. Deleting issues will come back and bite you when it is the most inconvenient. I suggest closing with a resolution value of Deleted anything you want to delete. I implement a special transition only the project lead can execute and it requires filling in a reason field from a select list (such as entered in error, OBE, Duplicate, Other) and explanation text.

Deleting issues destroys historical data. Missing issue numbers will eventually cause a question about what it was and why was it deleted even if it was done properly. Missing data always brings in the question of people hiding something that may have looked bad.

The only viable way to restore an issue is to create a new instance of JIRA and restore a backup that has the issues. Then export them to a csv file and import them to your production instance. You will lose the history.

If you insist on deleting you need delete issues in the permission scheme. 

0 votes
Shaun Morgan August 30, 2019

This definitely needs deleting was entered in the wrong place by mistake.

Krister Broman _Advania_
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August 30, 2019

Then you do not need to delete it, just move it to where it is supposed to be :-) To move issues you need to have the "Move Issues" permission, but that is much more common than having "Delete Issues" permission. 

As Joe stated you do not need to be administrator to be able to delete an issue but you personally do need to have or be in a group that have the delete permission. 

Shaun Morgan August 30, 2019

Yes so I need delete permissions whichever way you say it. Thanks

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