Don't send notifications when issue is updated by scriptrunner function

[Dar Kronenblum]

Hi,

I'm using script listener to update custom field based on some calculation 

Once the field value is updated all the issue watchers are getting notification on the change (based on our notification scheme) 

is there a way to prevent those notifications? 

can I add some function to the script the says 'don't notify watchers'?

thanks

Dar

[Mark Markov]

Hello @Dar Kronenblum

How you update custom field?

You need update issue with IssueManager with dispatch option DO_NOT_DISPATCH and parameter sendmails false.

Here is example:

import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.event.type.EventDispatchOption

def user = ComponentAccessor.getJiraAuthenticationContext().getLoggedInUser()
def issueManager = ComponentAccessor.getIssueManager()
issueManager.updateIssue(user, event.issue, EventDispatchOption.DO_NOT_DISPATCH, false)

[Dar Kronenblum]

Hi @Mark Markov

I'm using this function to update the custom field

IssueChangeHolder changeHolder = new DefaultIssueChangeHolder();
cf.updateValue(null, issue, new ModifiedValue(issue.getCustomFieldValue(cf), val), changeHolder); 

if I understand correctly, in your example no event will be fired, so there will be no indication in the issue history and no listener will be run, is it true? 

thanks

Dar

[Mark Markov]

There will be info in issue history, but no event and no notification.

More info about ways to update issue in Jira with code example you can find here
https://community.atlassian.com/t5/Agile-articles/Three-ways-to-update-an-issue-in-Jira-Java-Api/ba-p/736585

[Dar Kronenblum]

Hi Mark,

thanks a lot!

Apparently the agile board data such as time tracking fields doesn't get updated unless you put 'true' in the send email parameter :(

so I guess the notifications are necessary 

thanks anyway

Dar