Dont allow user to attach files after closing the issue in JIRA

[Dhivya Jayamani]

Hi ,

I have granted permission in the Permission scheme for the Reporter to attach files.

However I would like to restrict the reporter in attaching the files when the Issue is closed.

Which means he should not able to attach the files when the issue is in the CLOSED status.

Could pls provide valuable suggestions for this ?

[Alexey Matveev]

You should use the jira.permission.attach property. You can find more info here: 

https://community.atlassian.com/t5/Jira-questions/jira-permission-attach-property/qaq-p/646695

[Dhivya Jayamani]

Thanks a lot .It worked 

[Dhivya Jayamani]

when the issue is closed we have a Close screen which allows the user to upload some files.

I have used jira.permission.attach.group=admin in the step property of the Closed Status.

By using the above property ,I am unable to upload the file in the close screen transition itself.Not throeing any error but simply not able to view.

Any ideas would be greatful

[Alexey Matveev]

If you forbid to attach files then you forbid it for the whole status. When you make a transition out of the status, the issue is still in this status. 

[Dhivya Jayamani]

ok.So I have a transition screen with attachment field.And I have set the  jira.permission.attach.group=admin in the property of the closed status.

Is there anyway that I can upload the files in the transition screen?

As this property simply works fine ...after the issue is in closed status. But we need to attach files also in the transition screen leading to close status?

Our requirement is to prevent the users in uploading files only after CLOSED Status.But what if we have a transition screen having attachment field which leads to the Closed status?

Any workaround will be helpful.

[Andy Heinzer]

The workflow property is placed on the status properties, not the transition properties.  Which means as long as the issue is not in that closed status before the transition is executed, I believe you should still be able to attach files to the issue on that transition screen, even if you are not in the admin group.

[Dhivya Jayamani]

The Property works after the closed status which is good but why that is restricting the transition screen associated to that status not to upload the files?