Hey,
I'm receiving the following error message when trying to download a Calendar View from my BigPicture...any suggestions on how I can resolve this would be greatly appreciated as I can't find anything online that mentions the use of the Export tool with the calendar, even inside the BigPicture documentation. I've also tried uploading a new template to test, but BigPicture doesn't allow for templates to be set with the Calendar module...Help!
Error Message Received:
Export Manager
Oops... we've got a problem!
Your template is not configured correctly and has failed
Please contact support
Hi @shona
Please check our documentation to ensure you have installed and configured everything correctly. If yes, please reach out to our Technical Team to investigate your case individually.
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