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Dragging and dropping a file in JIRA issue does not create a link

Ron Jacob
Contributor
April 12, 2018

I used to drag and drop a file to a JIRA issue comment box, it would produce a text link to that file (in addition to uploading the file).

Now the text link has not been produced when dragging and dropping a file, only attachment is created 

I am not sure what cause this issue or how to enable this again ?

This seems to happen after we upgrade Jira Server from 7.1.10 to 7.6.3, but I dint fin anything in the release notes 

 

 

1 answer

0 votes
Tzu Hau Chai
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 15, 2018

Was the comment box opened when you drag and dropping the file?

It sounds like you might be running into this: https://jira.atlassian.com/browse/JRASERVER-66367

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