Drop down menu background is transparent

[Celeste Plaisance]

Upgraded to 4.2.3, upgraded plugins. Drop down menus at top of pages now have a transparent background, allowing the edit|share|add|tools gadgets to show through the menu. The gadgets become the selectable item. The user can't select menu options that are blocked by the gadgets. (We upgraded on a staging server, so this is not affecting production yet. Once we get all the bugs worked out of the update, we'll push it to production for use.)

[Sven]

Hi,

have you checked already this?

https://confluence.atlassian.com/display/CONFKB/Drop-down+menu+background+transparent+in+4.3.x

Thanks,

Sven

[Boris Berenberg]

Hey FJP,

Do you have any customization applied in Confluence Admin > Look and Feel? If so, please revert everything to default for testing purposes. If the issue persists, then I would recommend that you open a support case as well.

Cheers,
Boris

[Frans Hoeks]

Hi

I have also this issue with Confluence 4.2.12. I am very interested in the solution for this.

Regards,

FJP

[Frans Hoeks]

Hi,

I have this issue too in Confluence 4.2.12

I would like to know the solution for this.

Regards,

FJP

[Boris Berenberg]

Looks like the Confluence team is helping you work through it. Please provide your answer here once you identify the cause. This will help other users who run into the same problem.

Cheers,
Boris

[Celeste Plaisance]

Hi Boris - I already opened a ticket. Unfortunately, budgetary issues have left us with a license that expired this past weekend. I've posted the browser versions & firefox errors to the ticket - https://support.atlassian.com/browse/CSP-86599#comment-2828021 . Thanks.

[Celeste Plaisance]

I finally got it to attach. See above comment.

[Boris Berenberg]

Hey Celeste,

I think it would be a good idea to open a support ticket for this. I think we will need to dig deeper into this to figure out what is going on. Please provide a link to this question so that the engineer who helps you will have a baseline to start from.

Cheers,
Boris

[Celeste Plaisance]

I got the file to attach. See above comment again - firefox confl errors.txt.

[Boris Berenberg]

Hey Celeste,

I don't see any atachment there. Maybe upload it somewhere else and provide a link?

Cheers,
Boris

[Celeste Plaisance]

Hi Boris - The transparent menu happens across all 3 of my browsers: Firefox 14.0.1, Chrome 21.0.1180.79 m, and Microsoft Internet Explorer 8.0.7601.17514. Yes, there seem to be some errors. I'm attaching the Firefox ones below. Is there anything I can do on my end to correct this? Thanks.

(firefox confl errors.txt)

[Boris Berenberg]

Hey Celeste,

Is this consistent across multiple browsers? If so, could you please pick one and follow the directions here: https://confluence.atlassian.com/display/JIRAKB/Troubleshooting+problems+in+the+browser to see if there is a script error, or if some resource is not loading properly?

If not, could you please let me know what browsers and the versions this affects?

Cheers,
Boris Berenberg
Atlassian Support - San Francisco
Enjoyed the support?! Tweet us! #atlassiansupport

[Boris Berenberg]

Hey Celeste,

Is this consistent across multiple browsers? If so, could you please pick one and follow the directions here: https://confluence.atlassian.com/display/JIRAKB/Troubleshooting+problems+in+the+browser to see if there is a script error, or if some resource is not loading properly?

If not, could you please let me know what browsers and the versions this affects?

Cheers,
Boris Berenberg
Atlassian Support - San Francisco
Enjoyed the support?! Tweet us! #atlassiansupport