EOL error getting on UI Jira Software Server 7.3.1

[Roja Gurram]

Hi All,

Am getting an error on GUI saying like EOL health check has failed. I have attached an Error screenshot for your reference.

Can anyone please suggest me on this how to overcome this issue ASAP.

[Michael Wohlgemuth · Accepted solution]

Hi @Roja Gurram 

you need to update your Jira Version to one that has not reached End of Life yet to get rid of this message.

Or you click "Don't remind me again" which i do not recommend because this reminder is quite important.

This site lists the EOL dates for different products including Jira, in case you need it:

https://confluence.atlassian.com/support/atlassian-support-end-of-life-policy-201851003.html?_ga=2.215396247.1044128991.1588153226-2079133969.1586451112

regards

[Roja Gurram]

Hi Michael,

Ok , Thanks for your response.

Is there any way we can disable this health Check for workaround because customer's are complaining that seeing an Error on UI.

[Nic Brough -Adaptavist- · Accepted solution]

I would very strongly recommend that you do not disable this check, it is something you should be being reminded of all the time.  Running on an unsupportable and possibly insecure version of the software is not a good thing to do.

But, if you must, see https://jira.atlassian.com/browse/JRASERVER-61781 for the way to do it.

[Roja Gurram]

Hi Nic,

Ok, Thanks for the suggestion.