Forums
Home Product Q&A Discussion groups Articles Ask a question Search
Learning
Events
Champions

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

EPIC IS NOT SHOWING BACKLOG

Vishvam B
Vishvam B November 13, 2019

HI,

I HAVE AN EPIC AND SO UNFORTUNATELY I JUST CLOSED THE TICKET. WHEN I TRY TO OPEN THE EPIC IS NOT SHOWED IN BACK LOG.

CAN YOU PLEASE HELP ON THIS...

Answer
Watch
Like Minh Tran likes this
411 views

2 answers

0 votes
Iago Docando
Iago Docando
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
November 13, 2019

Could it be that you have reopened the ticket by changing its status but it has still the resolution field set?

Reply
0 votes
Alana Fernando
Alana Fernando
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
November 13, 2019

Hi @Vishvam B ,

  1. were you able to get the Epic to Open state?
  2. and what is the JQL query used in your board?
Reply

Suggest an answer

Log in or Sign up to answer
Jira
Jira
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Champions
    Copyright © 2025 Atlassian
    Privacy Policy Terms Security
    Welcome illustration

    Welcome to the new Atlassian Community

    Online forums and learning are now in one easy-to-use experience.

    By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.