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Edit e-mail for receiving invoices

Monika Meltzerova
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June 26, 2025

Hi,

despite your articles and navigation, I am still not able to edit the e-mail for receiving Atlassian invoices.

Could you help me to find the place where to edit it? 

I have Billing Admin role for our account.

1 answer

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Staffan Redelius
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June 26, 2025

Hi @Monika Meltzerova and welcome to the Community!

I checked my billing profile but it seems like it is connected to my user-profile since I created the site.

According to this page you need to contact Atlassian to change the billing information (or set up a new billing profile)

From the page:

When you first purchase an Atlassian cloud subscription, we automatically create a billing profile using your sold-to address and chosen payment method. For subsequent purchases, you have the option to select or edit this existing billing profile. Contact us if you want to create a new billing profile.

I hope this helps

Best regards,
/Staffan

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