Edit of Jira Workflow Scheme (copy) hangs on busy icon

[David Hubbard]

I am trying to edit a workflow scheme. 

I have copied the active one and am trying to edit it in "Inactive" section - however all I get is the spinning wheel icon.

Checking system status and no issue reported on Workflow Scheme editing.

Can anyone assist?

[David Hubbard · Accepted solution]

As per support suggestion - disabling extensions allowed the request to complete successfully

[Lisa Forstberg]

Hi @David Hubbard ,

Welcome to the community! 

I tried the same in my Jira Cloud standard environment but I get no spinning wheel there when trying to edit an inactive Workflow scheme. Does it happen only for that configuration action or other configuration items as well?

If the problems persists I recommend you reaching out to Atlassian support so they can check your site. 

Best of luck

/Lisa

[David Hubbard]

@Lisa Forstberg - many thanks for checking that out.   As you suggest I have raised a ticket with support.

Regards

David