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Enabling Epic in GreenHopper 6.0.6 breaks Scrum rapidboards

Mikkel Kragelun
Mikkel Kragelund Nielsen
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October 25, 2012

I have just upgraded to GH 6.0.6. When enabling Epic from labs, all rapidboards stop working. They only display a Error - Internal server error

The epic enabling causes a NullPointerException on the server:

Log:

2012-10-26 10:35:46,909 http-8080-1 ERROR mkn 635x463x1 127uqc0 10.100.0.99,172.20.0.10 /rest/greenhopper/1.0/xboard/plan/backlog/data.json server.impl.application.WebApplicationImpl Internal server error

java.lang.NullPointerException

at com.atlassian.greenhopper.service.rapid.RapidViewClauseServiceImpl.getPlanModeClause(RapidViewClauseServiceImpl.java:134)

at com.atlassian.greenhopper.service.rapid.RapidViewClauseServiceImpl.getClauseForBuilder(RapidViewClauseServiceImpl.java:70)

at com.atlassian.greenhopper.service.rapid.RapidViewQueryServiceImpl.getBacklogQuery(RapidViewQueryServiceImpl.java:189)

at com.atlassian.greenhopper.service.rapid.RapidViewQueryServiceImpl.getBacklogQuery(RapidViewQueryServiceImpl.java:167)

at com.atlassian.greenhopper.web.rapid.list.RapidIssueEntryQueryServiceImpl.collectBacklogIssues(RapidIssueEntryQueryServiceImpl.java:164)

at com.atlassian.greenhopper.web.rapid.plan.PlanningModeResource.loadBacklogData(PlanningModeResource.java:208)

at com.atlassian.greenhopper.web.rapid.plan.PlanningModeResource.access$300(PlanningModeResource.java:53)

at com.atlassian.greenhopper.web.rapid.plan.PlanningModeResource$1.call(PlanningModeResource.java:118)

at com.atlassian.greenhopper.web.rapid.plan.PlanningModeResource$1.call(PlanningModeResource.java:103)

at com.atlassian.greenhopper.web.util.RestCall.response(RestCall.java:48)

at com.atlassian.greenhopper.web.AbstractResource.response(AbstractResource.java:48)

at com.atlassian.greenhopper.web.rapid.plan.PlanningModeResource.getBacklogData(PlanningModeResource.java:102)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

at java.lang.reflect.Method.invoke(Method.java:597)

at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$ResponseOutInvoker$1.invoke(DispatchProviderHelper.java:206)

at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$1.intercept(DispatchProviderHelper.java:90)

at com.atlassian.plugins.rest.common.interceptor.impl.DefaultMethodInvocation.invoke(DefaultMethodInvocation.java:61)

at com.atlassian.plugins.rest.common.expand.interceptor.ExpandInterceptor.intercept(ExpandInterceptor.java:38)

at com.atlassian.plugins.rest.common.interceptor.impl.DefaultMethodInvocation.invoke(DefaultMethodInvocation.java:61)

at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper.invokeMethodWithInterceptors(DispatchProviderHelper.java:98)

at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper.access$100(DispatchProviderHelper.java:28)

at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$ResponseOutInvoker._dispatch(DispatchProviderHelper.java:202)

at com.sun.jersey.server.impl.model.method.dispatch.ResourceJavaMethodDispatcher.dispatch(ResourceJavaMethodDispatcher.java:67)

at com.sun.jersey.server.impl.uri.rules.HttpMethodRule.accept(HttpMethodRule.java:163)

at com.sun.jersey.server.impl.uri.rules.RightHandPathRule.accept(RightHandPathRule.java:111)

at com.sun.jersey.server.impl.uri.rules.ResourceClassRule.accept(ResourceClassRule.java:71)

at com.sun.jersey.server.impl.uri.rules.RightHandPathRule.accept(RightHandPathRule.java:111)

at com.sun.jersey.server.impl.uri.rules.RootResourceClassesRule.accept(RootResourceClassesRule.java:63)

at com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:654)

at com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:612)

at com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:603)

at com.sun.jersey.spi.container.servlet.WebComponent.service(WebComponent.java:309)

at com.sun.jersey.spi.container.servlet.ServletContainer.service(ServletContainer.java:425)

at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:171)

at com.sun.jersey.spi.container.servlet.ServletContainer.doFilter(ServletContainer.java:689)

at com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:70)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)

at com.atlassian.plugins.rest.module.servlet.RestServletUtilsUpdaterFilter.doFilterInternal(RestServletUtilsUpdaterFilter.java:26)

at com.atlassian.plugins.rest.module.servlet.RestServletUtilsUpdaterFilter.doFilter(RestServletUtilsUpdaterFilter.java:40)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)

at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:25)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.executeRequest(AccessLogFilter.java:104)

at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.doFilter(AccessLogFilter.java:88)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.jira.security.xsrf.XsrfTokenAdditionRequestFilter.doFilter(XsrfTokenAdditionRequestFilter.java:54)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:234)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:98)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:157)

at com.atlassian.jira.web.filters.JiraLoginFilter.doFilter(JiraLoginFilter.java:70)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)

at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:71)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)

at com.atlassian.plugins.rest.module.servlet.RestSeraphFilter.doFilter(RestSeraphFilter.java:40)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)

at com.atlassian.bonfire.web.filters.BonfireP3PFilter.doFilter(BonfireP3PFilter.java:57)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:71)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:350)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.gzipfilter.GzipFilter.doFilterInternal(GzipFilter.java:81)

at com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:51)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)

at com.sysbliss.jira.plugins.workflow.servlet.JWDSendRedirectFilter.doFilter(JWDSendRedirectFilter.java:25)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:78)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:33)

at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:41)

at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)

at com.atlassian.jira.web.filters.PathMatchingEncodingFilter.doFilter(PathMatchingEncodingFilter.java:45)

at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.jira.web.monitor.ActiveRequestsFilter$PassToChainFilterFunc.doFilter(ActiveRequestsFilter.java:346)

at com.atlassian.jira.web.monitor.ActiveRequestsFilter$DebugLogFilterFunc.doFilter(ActiveRequestsFilter.java:463)

at com.atlassian.jira.web.monitor.ActiveRequestsFilter.doFilter(ActiveRequestsFilter.java:173)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.jira.startup.JiraStartupChecklistFilter.doFilter(JiraStartupChecklistFilter.java:75)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.multitenant.servlet.MultiTenantServletFilter.doFilter(MultiTenantServletFilter.java:91)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:78)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)

at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:554)

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298)

at org.apache.coyote.http11.Http11AprProcessor.process(Http11AprProcessor.java:864)

at org.apache.coyote.http11.Http11AprProtocol$Http11ConnectionHandler.process(Http11AprProtocol.java:579)

at org.apache.tomcat.util.net.AprEndpoint$Worker.run(AprEndpoint.java:1665)

at java.lang.Thread.run(Thread.java:662)

Answer
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6 answers

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1 vote
Answer accepted
Theinvisibleman
Theinvisibleman
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 4, 2012

Hi Mikkel,

We have verified this issue is caused by a major bug in Greenhopper 6.0.6. The problem is happens if the user deletes the original Epic issue type and add it back. Please refer to this bug report: https://jira.atlassian.com/browse/GHS-6495

Unfortunately, there is no workaround currently. At the moment, you will have to disable the Epic feature from the Greenhopper Lab. For now, I would recommend that you do the following in the bug report :

* Watch it, so that you will receive any and all updates

* Comment, and give your opinion on the matter

Please note that all bug fixes falls under our bug fixing policy : https://confluence.atlassian.com/display/Support/Atlassian+Bug+Fixing+Policy

Cheers,

Joe

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Mikkel Kragelun
Mikkel Kragelund Nielsen
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November 4, 2012

Waiting for JIRA Support. They have trouble finding the issue

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John Burns4
John Burns
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October 29, 2012

I manually created the "Epic" and "Story" issue types (my JIRA instance did not have them) and now it is working.

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C L-S
C L-S
Contributor
November 5, 2012

Other than creating Issue Types of "Epic" and "Story" (is this exactly what they are called?) did you add them to anything else? Did you create anything else or link anything else in the system? I've created these and am still having a "Server Error" when I try to access a scrum planning board.

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John Burns4
John Burns
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November 5, 2012

try running this query on your JIRA DB:

SELECT ID, PROPERTY_KEY,  
(SELECT propertyvalue FROM jiradb.propertynumber WHERE propertynumber.ID = propertyentry.ID) as value,
(CASE 
    WHEN PROPERTY_KEY LIKE "%customfield%" 
        THEN (SELECT cfname FROM jiradb.customfield WHERE customfield.ID = (SELECT propertyvalue FROM jiradb.propertynumber WHERE propertynumber.ID = propertyentry.ID))
    WHEN PROPERTY_KEY LIKE "%linktype%" 
        THEN (SELECT pstyle FROM jiradb.issuelinktype WHERE issuelinktype.ID = (SELECT propertyvalue FROM jiradb.propertynumber WHERE propertynumber.ID = propertyentry.ID))
END) as valuetranslation
FROM jiradb.propertyentry 
WHERE ENTITY_NAME = "GreenHopper.properties" AND propertytype = 3

The results should look similar to:

14579 GreenHopper.Rank.customfield.id 10500 Global Rank
23842 GreenHopper.Upgrade.Latest.Upgraded.Version 24
23844 GreenHopper.Rank.Default.customfield.id 10900 Rank
25049 GreenHopper.Sprint.Default.customfield.id 11003 Sprint
50831 GreenHopper.EpicLink.Default.customfield.id 11600 Epic Link
50832 GreenHopper.EpicLabel.Default.customfield.id 11601 Epic Label
50833 GreenHopper.EpicStatus.Default.customfield.id 11602 Epic Status
50834 GreenHopper.EpicColor.Default.customfield.id 11603 Epic Colour
50835 GreenHopper.Epic.Default.linktype.id 10700 jira_gh_epic_story

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C L-S
C L-S
Contributor
November 9, 2012

Thanks for the suggestion... it looks like it's missing a bunch of stuff... I have a ticket open with Atlassian on the bigger issue and they have duplicated the issue... but in the meantime I'd love to figure it out.

+-------+---------------------------------------------+-------+--------------------+

| ID | PROPERTY_KEY | value | valuetranslation |

+-------+---------------------------------------------+-------+--------------------+

| 10372 | GreenHopper.Rank.customfield.id | 10000 | Global Rank |

| 11609 | GreenHopper.Upgrade.Latest.Upgraded.Version | 24 | NULL |

| 11611 | GreenHopper.Rank.Default.customfield.id | 10200 | Rank |

| 12231 | GreenHopper.Sprint.Default.customfield.id | 10300 | Sprint |

| 12728 | GreenHopper.EpicLink.Default.customfield.id | 10400 | Epic Link |

| 12741 | GreenHopper.Epic.Default.linktype.id | 10200 | jira_gh_epic_story |

+-------+---------------------------------------------+-------+--------------------+

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John Burns4
John Burns
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October 28, 2012

The error only occurs when trying to view the planning board

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John Burns4
John Burns
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October 25, 2012

I manually created the Epic issue type, and now i get this:

2012-10-26 12:01:50,950 http-8080-6 ERROR 721x1503x1 dkr3i3 10.3.10.17 /rest/greenhopper/1.0/xboard/plan/backlog/data.json [common.error.jersey.ThrowableExceptionMapper] Uncaught exception thrown by REST service
java.lang.NullPointerException
        at com.atlassian.greenhopper.web.rapid.plan.PlanningModeResource.createEpicsData(PlanningModeResource.java:261)
        at com.atlassian.greenhopper.web.rapid.plan.PlanningModeResource.loadBacklogData(PlanningModeResource.java:230)
        at com.atlassian.greenhopper.web.rapid.plan.PlanningModeResource.access$300(PlanningModeResource.java:53)
        at com.atlassian.greenhopper.web.rapid.plan.PlanningModeResource$1.call(PlanningModeResource.java:118)
        at com.atlassian.greenhopper.web.rapid.plan.PlanningModeResource$1.call(PlanningModeResource.java:103)
        at com.atlassian.greenhopper.web.util.RestCall.response(RestCall.java:48)
        at com.atlassian.greenhopper.web.AbstractResource.response(AbstractResource.java:48)
        at com.atlassian.greenhopper.web.rapid.plan.PlanningModeResource.getBacklogData(PlanningModeResource.java:102)
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John Burns4
John Burns
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October 25, 2012

I also am seeing this. There is no 'Epic' Issue type in my JIRA instance, and when I tried to uninstall greenhopper and reinstall, it still didn't create one.

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