Epics dont show in structure

[Shruthi]

I tried the following> Highlighted the Title> Automation>Insert>Agile Board> Add Epic

I see this +Insert Epics from "................" but I do not see the epics show up.

Do I need to have appropriate permissions to be able to pull Epics from different projects under structure? Like Admin rights? I have developer rights to this project in question.

Also, Should the project in question be structure enabled?

[David Niro]

Hello Shruthi,

David from ALM Works here. 

Do I need to have appropriate permissions to be able to pull Epics from different projects under structure?

In order to see the issues from a project, in a structure, the user would at least need the ability to view the project.  

Should the project in question be structure enabled?

Yes, the project would need to be Structure enabled.

Also, the post that Pramodh has provided is helpful.  The generators do need to be at the appropriate level.

Please let me know if your problem persists after checking these three things.

We are more than happy to help you through our support channel as well.  You can reach us at support@almworks.com.

Best Regards,
David Niro
www.almworks.com

[Pramodh M]

Hi @Shruthi

I think this will help..

https://community.atlassian.com/t5/Jira-questions/not-seeing-stories-or-tasks-under-some-epics-in-structure/qaq-p/1149241

Thanks,
Pramodh