Error by Migration Server -> Cloud

[Sergej Kondratjew]

we got the error by trying to migration from server to the cloud:

ERROR XX project-export We couldn't export Workflow Scheme 'XXXXX'. Reason: java.lang.NullPointerException: issueTypeManager.getIssueType(issueTypeId) must not be null.

Can anybody help?

Thanks in advance!

[Andy Heinzer]

Hi Sergej,

I see that you created a migration support ticket over in https://getsupport.atlassian.com/servicedesk/customer/portal/49/MOVE-70892

Please continue to work with our migration support team for further assistance on this problem.

Thanks

Andy

[Sergej Kondratjew]

Hi Andy,

yes, I created support ticket. Thank you!

[Otilia Ciuhat]

Hi Sergej,

i have the same error for a migration i am doing now, with JCMA 1.11.6
Do you remember what was the reason for the error in your case back in 2022?

Thanks!