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Error when creating an issue with attachment

rfrenkel
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April 9, 2025

When creating an issue, I tried dragging and dropping an attachment. The attachment showed up, but when trying to save the issue, I got an error:

Field "attachment" cannot be set. It is not on the appropriate screen, or unknown". 

I deleted the attachment, but even then got the same error. 

I ended up creating the issue and then adding the attachment, which worked.

Dragging or browsing for the attachment gave the same error.

 

Screenshot 2025-04-09 111648.png

 

1 answer

1 vote
Samuel Gatica _ServiceRocket_
Community Champion
April 9, 2025

Hi @rfrenkel 

You might not have the necessary "Create attachments" permission for the project. 

Check the permission scheme and ensure you have this permission.

 

Best regard

Sam

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