Error when using Confluence and Jira Connector

[Ameen Belbahri]

When using the Confluence and JIRA Connector on our confluence page, half the time I get an error:

SPP-169 has been created, but there is a problem in adding it to the page. You can manually add it later using JIRA macro.

At first it seemed like it was happening when I selected too much text, but now it seems to happen even if I select small amounts of text. I do have permissions to edit the page.

Any ideas?

[Kristof Vandermeersch]

In our experience, this error happens when you select other things than simple text.

In other words, make sure you only select plain text in your Confluence pageimage2015-1-7 16:24:58.png and then click the "Create JIRA issue" button.

Make sure there are no hyperlinks or so in the selected text.

[Tester- Amy]

Correct, but is this the intended behaviour or is it a bug?

[Arraaf Mochny]

This is not an answer yet but FYI CONFSERVER-41167 remains an open bug...

[Kilian Lenz]

I have exactly the same problem and still over 100 issues to link. That cost me a lot of time to add this links all manually.

[Christian Reiter]

I have the problem also, it's very annoying.
What can I do about it? 

[Bryan Smilk]

Can you provide a screenshot of App Link Config? Please also detail what is listed under the "Trusted Tab".

[timmeade]

We are seeing the same problem. Was hoping for answer.

[Bruna Griebeler]

Hi Ameen,

I could not find much about this message.

What does appear in Confluence logs just after you create the issue?