Error while executing jira job : com.atlassian.analytics.client.upload.RemoteFilterRead_JobHand

[Amal_bns]

Hello everytime this job is excuted. I get the error described bellow, i don't know why i am getting this error since i have made a migration of my instance jira in an other server

the error :

2022-07-13 06:46:01,080+0200 Caesium-1-4 ERROR ServiceRunner [c.a.s.caesium.impl.SchedulerQueueWorker] Unhandled exception thrown by job QueuedJob[jobId=com.atlassian.analytics.client.upload.RemoteFilterRead:job,deadline=1657687560000]
javax.xml.stream.FactoryConfigurationError: Provider for class javax.xml.stream.XMLInputFactory cannot be created
at java.xml/javax.xml.stream.FactoryFinder.findServiceProvider(Unknown Source)
at java.xml/javax.xml.stream.FactoryFinder.find(Unknown Source)
at java.xml/javax.xml.stream.FactoryFinder.find(Unknown Source)
at java.xml/javax.xml.stream.XMLInputFactory.newInstance(Unknown Source)
at com.amazonaws.util.XmlUtils.createXmlInputFactory(XmlUtils.java:62)
at com.amazonaws.util.XmlUtils.access$000(XmlUtils.java:27)
at com.amazonaws.util.XmlUtils$1.initialValue(XmlUtils.java:35)
at com.amazonaws.util.XmlUtils$1.initialValue(XmlUtils.java:32)
at java.base/java.lang.ThreadLocal.setInitialValue(Unknown Source)
at java.base/java.lang.ThreadLocal.get(Unknown Source)
at com.amazonaws.util.XmlUtils.getXmlInputFactory(XmlUtils.java:53)
at com.amazonaws.services.s3.internal.S3ErrorResponseHandler.createException(S3ErrorResponseHandler.java:93)
at com.amazonaws.services.s3.internal.S3ErrorResponseHandler.handle(S3ErrorResponseHandler.java:64)
at com.amazonaws.services.s3.internal.S3ErrorResponseHandler.handle(S3ErrorResponseHandler.java:51)
at com.amazonaws.http.AwsErrorResponseHandler.handleAse(AwsErrorResponseHandler.java:50)
at com.amazonaws.http.AwsErrorResponseHandler.handle(AwsErrorResponseHandler.java:38)
at com.amazonaws.http.AwsErrorResponseHandler.handle(AwsErrorResponseHandler.java:24)
at com.amazonaws.http.AmazonHttpClient$RequestExecutor.handleErrorResponse(AmazonHttpClient.java:1612)
at com.amazonaws.http.AmazonHttpClient$RequestExecutor.executeOneRequest(AmazonHttpClient.java:1302)
at com.amazonaws.http.AmazonHttpClient$RequestExecutor.executeHelper(AmazonHttpClient.java:1056)
at com.amazonaws.http.AmazonHttpClient$RequestExecutor.doExecute(AmazonHttpClient.java:743)
at com.amazonaws.http.AmazonHttpClient$RequestExecutor.executeWithTimer(AmazonHttpClient.java:717)
at com.amazonaws.http.AmazonHttpClient$RequestExecutor.execute(AmazonHttpClient.java:699)
at com.amazonaws.http.AmazonHttpClient$RequestExecutor.access$500(AmazonHttpClient.java:667)
at com.amazonaws.http.AmazonHttpClient$RequestExecutionBuilderImpl.execute(AmazonHttpClient.java:649)
at com.amazonaws.http.AmazonHttpClient.execute(AmazonHttpClient.java:513)
at com.amazonaws.services.s3.AmazonS3Client.invoke(AmazonS3Client.java:4365)
at com.amazonaws.services.s3.AmazonS3Client.invoke(AmazonS3Client.java:4312)
at com.amazonaws.services.s3.AmazonS3Client.getObject(AmazonS3Client.java:1415)
at com.amazonaws.services.s3.AmazonS3Client.getObject(AmazonS3Client.java:1276)
at com.atlassian.analytics.client.s3.AnalyticsS3Client.getS3ObjectInputStream(AnalyticsS3Client.java:110)
at com.atlassian.analytics.client.eventfilter.reader.RemoteListReader.getRemoteListObject(RemoteListReader.java:29)
at com.atlassian.analytics.client.eventfilter.reader.RemoteListReader.readFilterList(RemoteListReader.java:25)
at com.atlassian.analytics.client.eventfilter.parser.SimpleListParser.readSimpleFilterList(SimpleListParser.java:46)
at com.atlassian.analytics.client.eventfilter.BlacklistFilter.readBlacklist(BlacklistFilter.java:54)
at com.atlassian.analytics.client.eventfilter.BlacklistFilter.readRemoteList(BlacklistFilter.java:46)
at com.atlassian.analytics.client.upload.RemoteFilterRead.runJob(RemoteFilterRead.java:56)
at com.atlassian.scheduler.core.JobLauncher.runJob(JobLauncher.java:134)
at com.atlassian.scheduler.core.JobLauncher.launchAndBuildResponse(JobLauncher.java:106)
at com.atlassian.scheduler.core.JobLauncher.launch(JobLauncher.java:90)
at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.launchJob(CaesiumSchedulerService.java:435)
at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeLocalJob(CaesiumSchedulerService.java:402)
at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeQueuedJob(CaesiumSchedulerService.java:380)
at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.executeJob(SchedulerQueueWorker.java:66)
at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.executeNextJob(SchedulerQueueWorker.java:60)
at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.run(SchedulerQueueWorker.java:35)
at java.base/java.lang.Thread.run(Unknown Source)
Caused by: java.lang.RuntimeException: Provider for class javax.xml.stream.XMLInputFactory cannot be created
... 47 more
Caused by: java.util.ServiceConfigurationError: javax.xml.stream.XMLInputFactory: Provider com.ctc.wstx.stax.WstxInputFactory not found
at java.base/java.util.ServiceLoader.fail(Unknown Source)
at java.base/java.util.ServiceLoader$LazyClassPathLookupIterator.nextProviderClass(Unknown Source)
at java.base/java.util.ServiceLoader$LazyClassPathLookupIterator.hasNextService(Unknown Source)
at java.base/java.util.ServiceLoader$2.hasNext(Unknown Source)
at java.base/java.util.ServiceLoader$3.hasNext(Unknown Source)
at java.xml/javax.xml.stream.FactoryFinder$1.run(Unknown Source)
at java.base/java.security.AccessController.doPrivileged(Native Method)
... 47 more

[desarrollo]

Hello Amal,

Did you resolve this error? We have the same error.

Best regards,

Francisco Gonzalez