Errors in JIRA

[sysdane]

ERROR Jira reports NullPointerException when trying do delete issues

[Jimmy Seddon]

Hi @sysdane,

Looking at the reported errors one that stands out to me is the "Cannot Delete Issues Due to Turkish Locale"

Atlassian has posted a knowledge base article about this error specifically, you might want to take a look at it:

https://confluence.atlassian.com/jirakb/cannot-delete-issues-due-to-turkish-locale-298978745.html

As for supported Databases, that will depend on what version of Jira you are running, but you can see what is supported here: https://confluence.atlassian.com/adminjiraserver/supported-platforms-938846830.html

By default is shows the latest version, but you can switch that to the version you are running in the top right hand corner of the page.

I hope that helps!

-Jimmy

[sysdane]

Thx,

we will check.

[sysdane]

is mysql v5.7 not supported?

[sysdane]

What do you suggest?

ERROR Jira reports NullPointerException when trying do delete issues
arose after upgrade

Thx

[Vickey Palzor Lepcha]

My first priority would be the database  - you seem to be using an unsupported database , so that could have so many unknown problems.

Your reindexing is also failing . I think you should first use the right version of database to being with.

[Vickey Palzor Lepcha]

Looks like your JIRA has just too many problems.

[sysdane]

Hi

added screenshot.

Thx
Micha

[Vickey Palzor Lepcha]

Any error message that you can share from the screen or the logfiles ?