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Estimate time functionality in Service Desk app

Lucy williams
Lucy williams
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March 5, 2018

Hi, is there a facility to enter an estimated time which it will take to complete a service desk ticket. ie this ticket we estimate will take 8 hours to fix in total. Not to be confused with an SLA. 

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Adrián Plaza [DEISER]
Adrián Plaza [DEISER]
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March 5, 2018

Hi @Lucy williams,

 

You can review this ticket.


Regards,

Adrián.

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