Example condition User Is In Group Custom Field - workflow

[Benjamín Alexander Mella Marilao]

Hello everyone

I would like to know how to use the condition called "User Is In Group Custom Field" - workflow

I currently have an old project with this condition and I have not been able to verify its operation

" User Is In Group Custom Field | Condition to allow only users in a custom field-specified group to execute a transition."

[Haddon Fisher · Accepted solution]

You tell this condition which "single group picker" custom field on your issue you want to use. It then hides this transition from any user who is not a member of the group identified. 

For example,

• Your issue has a "single group picker" custom field called "Approvers".
• On the "Approve" transition out of the "Pending Approval" status, you add a "User Is In Group Custom Field" condition, looking at the "Approvers" field.
• Alice is viewing TICKET-1, which is in the "Pending Approval" status. The "Approvers" field is set to "Managers".

If Alice is a member of the "Managers" group, she will see the "Approve" transition. If she is NOT a member of "Managers", she will not see the transition.

I have used this in cases where the approvers of a ticket depends on another field, like priority or impact\urgency.

[Benjamín Alexander Mella Marilao]

Is it only for fields of type "user selection"?

• If it were the case of a different field as I group the user with the field

In this case, the user must have a group defined and the field must be associated with a value of the field, in order to advance the workflow.

[Haddon Fisher]

This condition is explicitly about groups, so I don't believe you could use either the single or multi-user picker fields here.

In addition to the single and multi-group pickers, I know you can use the single select list; my guess is that you could use others as well as long as the result is a string.

The key would be ensuring that your list values stay in sync with the group names as the condition would always fail otherwise.

[Benjamín Alexander Mella Marilao]

This conditión example: The selected field is not of type "user selection"